Refund Policy – Fantasy Lounge

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Last Updated: October 2026

 

Fantasy Lounge aims to communicate its payment and refund practices clearly. Please review this policy before purchasing a Yearly Membership or an event ticket.

 

Unless otherwise stated in this policy or required by applicable law, all sales are final. Purchasing a membership or event ticket indicates your acceptance of the applicable terms and refund conditions.

 

1. Yearly Memberships

 

Yearly Membership purchases are generally non-refundable. Memberships are non-transferable and may not be sold, assigned, or transferred to another person.

 

Choosing to discontinue a membership, being unable to attend events, or deciding not to use the remaining membership period does not automatically qualify you for a refund.

 

Membership Termination for Rule Violations

 

Fantasy Lounge takes its rules and member safety seriously. Serious violations may result in immediate termination of membership privileges at management's discretion.

 

If a Yearly Member's membership privileges are terminated because of a rule violation, a refund for any remaining membership time is not guaranteed. Management will determine whether a refund is appropriate on a case-by-case basis, considering the circumstances and applicable legal requirements.

 

2. Event Tickets and Admission Fees

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Event admission fees and tickets are generally non-refundable.

 

If you purchase admission but later decide not to attend, are unable to attend, or arrive after an event has begun, you are not automatically entitled to a refund.

 

If Fantasy Lounge cancels an event, management may issue a refund or credit at its discretion, subject to applicable law and the circumstances of the cancellation.

 

Any alternative arrangements for rescheduled events or other changes will be communicated as appropriate.

 

3. Payment Errors and Exceptional Circumstances

 

If you believe you were charged incorrectly, paid more than once for the same purchase, or experienced another payment-processing error, please contact Fantasy Lounge so we can review the transaction.

 

Refunds or corrections for verified errors will be handled as appropriate and in accordance with applicable legal requirements.

 

Any other exception to this policy is at management's discretion unless otherwise required by law.

 

4. Payment Disputes

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Memberships and event tickets are processed through PayPal. Charges may appear on payment statements as Content Studio Lounge LLC.

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If you have a question or concern about a charge, we encourage you to contact Fantasy Lounge first so we can review the transaction and help resolve the issue.

 

Fraudulent transactions or payment disputes may result in membership access being suspended or terminated, subject to the circumstances and applicable law.

 

5. How to Contact Us

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For questions about a payment, a possible duplicate charge, or a refund request, please contact Fantasy Lounge.

 

Email: info@thefantasylounge.com

 

Contact page: www.thefantasylounge.com/contact-us

 

Please include enough information to help us identify the transaction. Do not send full payment card details or passwords by email.

 

6. Applicable Law

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Nothing in this Refund Policy is intended to limit rights or remedies that cannot lawfully be excluded. Where applicable law requires a refund or other remedy, those requirements will apply.

 

This policy should be read together with the Fantasy Lounge Terms & Conditions and Privacy Policy.

 

Fantasy Lounge
www.thefantasylounge.com